Frequently Asked Questions (FAQ)

What products do you sell?

We specialise in home decor focusing on shoe storage organisers, helping you keep your footwear neat and accessible.

Do you offer free shipping?

Yes, we offer free shipping on all orders within the United Kingdom.

How long does delivery take?

Standard delivery usually takes 3-5 business days after your order is processed.

Can I return or exchange an item?

Yes, you can return unused items in their original packaging within 30 days of receipt. For exchanges, please contact us first at contact@bloomorra.com.

How do I start a return?

Email our customer service team at contact@bloomorra.com with your order number to receive return instructions.

What if my item arrives damaged or faulty?

Please contact us within 7 days of delivery for a replacement or refund. We will cover return shipping costs for damaged or faulty items.

Do you ship outside the UK?

Currently, we only ship within the United Kingdom.

How can I contact Bloomorra?

You can reach us at:

Bloomorra
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom
Email: contact@bloomorra.com